Laval, QC
Clinique Jeanie Rahal, located in Laval, offers personalized and human healthcare. The reputation was well established in the neighborhood… but on Google, it was another story. Despite loyal clientele, the clinic's Google listing had only 85 reviews after several years. "Patients often thank me in person, but very few took the time to leave a review," says the owner. "Yet we know that people rely on reviews before choosing a clinic." In a sector where trust is paramount, this weak online presence limited the ability to attract new patients.
That's when the team called on Local Map. With a well-proven strategy to collect reviews in a simple and natural way, the clinic saw its Google listing transform. Implementation of a respectful and effective review collection system. Optimization of Google Business profile with detailed service information. Team training on best practices to encourage authentic testimonials. In just a few months, it went from 85 to 868 reviews, with a near-perfect rating. Web visits generated by the Google listing went from 250 to over 1,200 per month, an increase that directly translated into new patients.
Complete profile update with professional photos and detailed information
SMS and email request system with automatic reminders
Automatic management of responses to positive and negative reviews
Dashboards and continuous adjustments to maximize results
"It's crazy how a small change can have a big impact. Patients are delighted to share their positive experience, and this translates into new patients who arrive already confident. Thank you Local Map!"
Discover how LocalMap can transform your online presence and generate more clients.