Quebec, QC
Orthésistes du Pied de Québec is a trusted clinic, recognized for its professional and personalized approach in manufacturing custom orthotics. Patients receive tailored care, with a smile and special attention to their needs. Thanks to this exceptional quality of service, the clinic enjoys a well-established reputation locally among its loyal clientele. But despite this excellent local reputation, their Google listing didn't tell the same story at all. Before Local Map, the listing had 90 reviews. Not bad in itself, but far from reflecting the clinic's real impact and the massive satisfaction of their patients. In healthcare where every detail matters and where new patients carefully scrutinize online reviews before trusting a professional, a sparse listing can easily make them hesitate. Prospects couldn't see the real extent of existing patient satisfaction.
That's when Local Map completely changed the game for the clinic. Thanks to an automated but respectful review solicitation system, the team was finally able to give voice to their many satisfied patients. Implementation of a simple and natural process to encourage feedback after each consultation. Staff training on the importance of online reputation in the healthcare sector. Complete optimization of Google Business listing with detailed information about orthotic services. In just a few months, the results were spectacular: reviews on the Google listing climbed to over 630, and it continues to grow! But that's not all. Calls from the Google listing literally exploded, jumping from 130 to 1,100 per month. Website visits increased from 250 to 1,500 per month. Result? A clinic in full growth… simply by making visible what people already thought.
Complete profile update with professional photos and detailed information
SMS and email request system with automatic reminders
Automatic management of responses to positive and negative reviews
Dashboards and continuous adjustments to maximize results
"Our patients have trusted us for a long time. Now, Google says it. Local Map allowed us to transform this silent trust into visible social proof for all new patients."
Discover how LocalMap can transform your online presence and generate more clients.