Privacy Policy

1. Introduction

Local Map is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, share and protect your personal information when you use our services.

2. Data Collected

We collect the following types of data:

• Identification information: name, first name, email address, phone number
• Professional information: company name, business address, industry sector
• Connection data: IP address, browser type, pages visited, visit duration
• Usage data: interactions with our services, preferences, browsing history
• Payment data: billing information (processed securely by our providers)

3. Data Usage

We use your personal data to:

• Provide and improve our local SEO services
• Manage your account and authenticate you
• Communicate with you regarding our services
• Process your payments and manage billing
• Analyze the use of our services to improve them
• Send you marketing communications (with your consent)
• Comply with our legal and regulatory obligations
• Prevent fraud and ensure the security of our services

4. Data Sharing

We never sell your personal data. We may share your information with:

• Service providers: hosting, payment, analytics (Google Analytics, etc.)
• Business partners: Google My Business for managing your SEO
• Legal authorities: if required by law or to protect our rights

5. Data Security

We have implemented robust technical and organizational measures to protect your data:

• SSL/TLS encryption for all communications
• Strict access controls to personal data
• Secure authentication and password management
• Continuous monitoring of our systems' security
• Regular backups and disaster recovery plan

However, no method of transmission over the Internet is completely secure. You provide your information at your own risk.

6. Your Rights

In accordance with GDPR and applicable laws, you have the following rights:

• Right of access: obtain a copy of your personal data
• Right to rectification: correct your inaccurate or incomplete data
• Right to erasure: delete your data under certain conditions
• Right to restriction: limit the processing of your data
• Right to portability: receive your data in a structured format
• Right to object: object to the processing of your data
• Right to withdraw consent: at any time

To exercise these rights, contact us at: privacy@localmap.com

7. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience. You can manage your cookie preferences in your browser settings.

8. Data Retention

We retain your personal data as long as necessary to provide our services and comply with our legal obligations. Data is deleted or anonymized when no longer needed.

9. International Transfers

Your data may be transferred and processed in countries outside the European Union. We ensure that these transfers comply with GDPR requirements.

10. Modifications

We may update this privacy policy periodically. We will inform you of any significant changes by email or through our services.

12. SMS Communications

By providing your phone number and consenting to receive SMS messages from Local Map, you agree to receive text messages related to our services, including customer follow-ups, support, reminders, account information, and service-related communications.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You may opt out at any time by replying STOP to any SMS message. For help, reply HELP or contact us at info@localmap.com or +1 418 380-8087.

No mobile opt-in, SMS consent, or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

11. Contact

For any questions regarding this privacy policy:

• Email: privacy@localmap.com
• Phone Canada: +1 (418) 380-8087
• Phone United States: +1 (212) 213-6744
• Phone Europe: +33 1 87 66 15 56
• Address: 1305 Bd Lebourgneuf suite 300, Québec, QC G2K 2E4, Canada